About Us

Bespoke IT and telecoms services, tailored to your business.

Call us on 01423 593758 or press the button.

Our Team

 

Between us, we have a wealth of industry knowledge and expertise, and truly believe in providing a professional, no-nonsense, bespoke service.

No need to worry about your limited knowledge of IT, we explain the problems and solutions clearly, so that you know exactly what is going on every step of the way. If something isn’t possible, then we’ll tell you. If we don’t think an option is right for you, then we’ll tell you.

You can be confident you’ll receive honest, easy to understand advice every time. You’ll have a direct line to the people who can help, rather than having to negotiate your way through various departments in order to speak to an engineer.

We offer a friendly, down to earth service and really take the time to build solid relationships with our clients that last for years.

Our Values

Be Friendly and Personable

You’re not just a customer to us; we care about your business and want to ensure that you get a great service from us every time. Building relationships and learning about our clients is why we are so good at what we do and why our clients trust us.

Be Knowledgeable

Technology advances rapidly, and it’s important that we keep on top of the latest developments so that we can continue to give our clients the best possible advice. It’s not just about understanding what’s on offer; we also consider how new technology can work for different businesses and whether it needs to be applied straight away. Not every business has the same needs, and your business needs won’t always stay the same. It’s important for us that we utilise our knowledge and expertise to always provide the best services possible.

Be Flexible

IT changes and so does your business. Our managed services are completely flexible, allowing you to access the services you need as and when you need them. No lengthy contracts or minimum terms. No hidden costs or termination fees. We’ll provide whatever you need for as long as you need it.

Be Reliable

There is nothing worse than paying for IT support and then not being able to access that support when you need it most. We pride ourselves on our excellent service and we’ll do everything in our power to give you the help you need, when you need it. We keep you fully informed of everything we are doing for your business and are on hand to answer any questions or respond to those inconvenient IT emergencies.

Be Plain Speaking

Don’t know your hardware from your software or your gigabit from your terabit? Not a problem. We make sure we explain everything in a way that makes sense, no matter how limited your IT knowledge. We won’t baffle you with tech terms and unnecessary waffle; we’ll simply give you the information you need in plain English.

Be Bespoke

Your business is unique and so is ours. We tailor every service to the individual, no matter how small or large the requirement. It’s not just about providing a service, it’s about providing the right service. Tell us what you need and we’ll build an IT and Telecoms package that fits.   

OUR MISSION

It’s our mission to make your life easier when it comes to IT. We want to take the stress out of it and be a pleasure to work with.

OUR PROMISE TO YOU

No matter how large or small your requirement you’ll receive honest, expert advice and a friendly, professional service.

"Fast Forward recently set up hosted exchange for me and very patiently dealt with the can of worms my hosting provider threw at them. I now have my data synching beautifully across all my gadgets, and it is fantastic. If you are looking for a great service, provided quickly and efficiently, use Fast Forward."

Sheena Whyatt | Lightning Training Limited

 

"Fast Forward have had a significant positive impact on the reliability of HMA’s IT infrastructure. I can now simply rely on everything to work and I am sure our productivity has increased since Fast Forward’s appointment. I have referred their services to my clients which indicates the faith I have in them."

"Just brilliant service. He took my computer away from a 4N meeting, before the end of the 4Learn session, Dean phoned me to say it was working OK and I had not lost any data! OHHH the relief."

Cyber EssentialsFrom e-mail hosting to remote support to full IT Consultancy work; we cover it all, plus everything in between.

Get In Touch

01423 593758
admin@fastforwardtechnology.co.uk

Fast Forward Technology Ltd
19 North Park Road, Harrogate, HG1 5PD